Absolutely! First, book a telephone appointment via the patient portal or by calling our number. The GP will discuss your symptoms over the phone and assess whether a face-to-face appointment is necessary.

Are you over 16? You log in to the portal using your personal DigiD. Don’t have a DigiD yet? Apply for your DigiD here [This opens in a new window].

Do you have any questions about DigiD? Visit the DigiD website or go straight to Help & Contact for DigiD.

For children under the age of 16, or if you do not wish to use DigiD: please ask the practice to provide you with a username and password.

Please note: in our system, an email address may only be used for one person. Are you creating an account for your child?

• Create your own email address: you can do this for free on sites such as Gmail, outlook.com or yahoo.com. Emails will then be delivered to your own inbox.
• Or create an alias: use your own email address + your child’s name: youraddress+kind@gmail.com. All emails will go straight to the jouwadres@gmail.com.Een inbox. Email addresses with a ‘+’ work with Gmail, Proton Mail and Fastmail, amongst others. With Ziggo, KPN, Outlook and other email providers, you’ll need to set up an additional address once. Search for ‘Email alias’ on your provider’s website. With this type of alias, emails will also be delivered directly to the main inbox.

You can book appointments, request repeat prescriptions, view test results, access your medical records and send messages to the practice.

First, check whether there is There is a technical fault with DigiD.
If that isn’t the case, have a look at Help & Contact for DigiD.

Are you having trouble with digital matters? Call, text or email the Digihulplijn: 0800-1508 or digihulp.nl.

Urine samples can be handed in before 11.00 am in the trolley next to the entrance. If you don’t have a container, you can take one from the trolley. Further instructions on how to label the container correctly are provided there.

You can collect your results on working days between 2.00 pm and 4.00 pm. Blood test results are usually available after two working days.

No. For privacy reasons, we do not communicate via standard email. Please use the patient portal for this purpose.

Yes, we are accepting new patients. You can register via the ‘Register’ button at the top of the website.

No, in most cases, a referral from your GP is no longer required for physiotherapy, speech and language therapy, dietetics and podiatry. You can book an appointment directly with the practice of your choice. The healthcare provider will assess your condition and, if necessary, begin treatment. Reimbursement depends on your health insurance and any supplementary cover you may have.

No, we do not issue medical ‘certificates’ or so-called ‘doctor’s notes’ for work, school, sport or other organisations that require an assessment of your fitness for activity.

In the Netherlands, it is customary for a GP not to issue statements about their own patients, as this could give rise to a potential conflict of interest in their role as a practitioner. However, the GP may provide you with medical information from your medical records.

Do you need a medical certificate, for example for work or insurance purposes? If so, you can consult an independent medical examiner or a specialist organisation.

For patients who do not use email or the patient portal, there are alternative options.

For repeat prescriptions, you can use the prescription box at the surgery. You can return empty medicine packs here so that repeat prescriptions can be requested.

You can collect any referral letters and other documents that have been prepared for you from the black collection tray at the surgery.

We recommend that, where possible, you use the patient portal to ensure your requests are processed as quickly and efficiently as possible.

Emails regarding your appointments and your patient portal are sent from noreply@mijndokters.nl. To set up your patient portal, you will receive a one-off email from no-reply@mijngezondheidsapp.nl. Please add these email addresses to your address book on your computer, or to the Contacts on your phone. That way, our emails will be recognised as trusted.

Use a special tick remover or a pair of pointed tweezers and pull the tick out as close to the skin as possible. Seek medical advice if the tick has been attached for more than 24 hours or if you notice a red ring appearing around the bite site. See also thuisarts.nl/i-have-a-tick.

The GGD provides vaccinations for those aged up to and including 26. If you are older than this, you can get vaccinated at your own expense at places such as: stadskliniek-vaccinaties.nl, vaccinatieopmaat.nl and thuisvaccinatie.nl

No, given the growing list of responsibilities placed on us as GPs, we have decided not to take on this service. We would refer you to the GGD or https://prepnu.nl/artsen/.

The costs for this will be deducted from your excess. You can find the costs on the laboratory’s website. Please note that the costs for a faecal examination are often over 300 euros.

For patients who require regular check-ups, we have entered into a partnership with the company Viduet. Together with them, we ensure that your appointment takes place on time and is properly prepared. They will send you emails on behalf of our practice. Such an email might, for example, be an invitation to complete a medical questionnaire or a request for you to book an appointment with us. We would really appreciate it if you could respond to such requests.